Problem
1. If your order requires a return policy, registered members can log in, click on my return, submit an application.
2. After your application is approved, follow the steps below.
1) Please send the goods to be returned, the invoices for the goods in the original package and the invoice (if any) to Shanghai by express delivery or by post. If the invoice and invoice (if any) are not returned together with the goods, it may cause us to delay or delay the return of your goods. Please understand.
2) After we receive your package, we will carry out quality inspection on the goods returned by you, and then return the goods according to your requirements. If you apply for a replacement, we will send the goods you need within 48 hours after receiving your package. If the goods you need are out of stock, we will contact you at the first time, and change to other if you agree. Goods or return processing according to your requirements.
If the return is processed, the refund will be refunded using the payment method of your original order, and the cash payment order will be refunded by bank transfer. Refunding to your account using these two methods will take a certain amount of time. The bank transfer will be different depending on the arrival period of different bank-to-bank transfers.
3) Due to product quality problems (non-human damage) caused by the return, replacement, but also to buy tea to bear your mail or courier fees, please keep the relevant documents
2. After your application is approved, follow the steps below.
1) Please send the goods to be returned, the invoices for the goods in the original package and the invoice (if any) to Shanghai by express delivery or by post. If the invoice and invoice (if any) are not returned together with the goods, it may cause us to delay or delay the return of your goods. Please understand.
2) After we receive your package, we will carry out quality inspection on the goods returned by you, and then return the goods according to your requirements. If you apply for a replacement, we will send the goods you need within 48 hours after receiving your package. If the goods you need are out of stock, we will contact you at the first time, and change to other if you agree. Goods or return processing according to your requirements.
If the return is processed, the refund will be refunded using the payment method of your original order, and the cash payment order will be refunded by bank transfer. Refunding to your account using these two methods will take a certain amount of time. The bank transfer will be different depending on the arrival period of different bank-to-bank transfers.
3) Due to product quality problems (non-human damage) caused by the return, replacement, but also to buy tea to bear your mail or courier fees, please keep the relevant documents
